Lloyds Banking Group Performance
Three years of annual-report analysis for Lloyds Banking Group, whose fiscal year ends 31 December.
Key metrics — FY2024
View source document ↗| Metric | Value | Source quote |
|---|---|---|
| Recognised deferred tax asset | £104 million |
QuoteA deferred tax asset of £104 million (2023: £118 million) has been recognised in respect of the future tax benefit of certain expenses of the life assurance business. |
| Unrecognised deferred tax asset | £143 million |
QuoteDeferred tax assets of £143 million (2023: £160 million) have not been recognised in respect of £570 million of UK tax losses and other temporary differences which can only be used to offset future capital gains. |
| Increase in current tax liabilities | £975 million |
QuoteIf the final determination of the matter by the judicial process is that HMRC’s position is correct, management believes that this would result in an increase in current tax liabilities of approximately £975 million (including interest) and a reduction in the Group’s deferred tax asset of approximately £275 million. |
| Reduction in deferred tax asset | £275 million |
QuoteIf the final determination of the matter by the judicial process is that HMRC’s position is correct, management believes that this would result in an increase in current tax liabilities of approximately £975 million (including interest) and a reduction in the Group’s deferred tax asset of approximately £275 million. |
| Total costs | £186 million |
QuoteTotal costs of £186 million in 2024 increased 14 per cent on the prior year, largely due to costs associated with the agreed sale (subject to High Court approval) of the Group’s in-force bulk annuity portfolio. |
| Underlying impairment | £3 million credit |
QuoteUnderlying impairment was a £3 million credit compared to a £5 million credit in 2023. |
| Income from LDC | £425 million |
QuoteUnderlying other income includes £502 million (2023: £437 million) generated by the Group’s equity and direct investment businesses increasing as a result of strong income growth from Lloyds Living, while income from LDC was flat in the year at £425 million (2023: £418 million). |
| Underlying net interest income | £3,434 million |
QuoteUnderlying net interest income of £3,434 million, down 10 per cent on the prior year, driven by expected customer movements into interest-bearing accounts, as well as lower average deposit balances |
| Underlying other income | £1,825 million |
QuoteUnderlying other income increased 8 per cent to £1,825 million, reflecting client franchise growth due to strategic investment and higher levels of client activity, driving a strong markets performance |
| Underlying impairment credit | £14 million |
QuoteUnderlying impairment credit of £14 million, reduced from the prior year which included a significant one-off write-back. |
| Customer lending | £87.6 billion |
QuoteCustomer lending 1 per cent lower at £87.6 billion reflecting ongoing net repayments within Business and Commercial Banking, including government-backed lending, partly offset by strategic growth in Corporate and Institutional Banking, notably higher infrastructure lending |
| Customer deposits | £162.6 billion |
QuoteCustomer deposits stable at £162.6 billion, with growth in target sectors, offset by an expected outflow in the third quarter |
| Risk-weighted assets | £73.8 billion |
QuoteRisk-weighted assets 1 per cent lower at £73.8 billion, reflecting efficient allocation of capital and optimisation activity |
| Total assets under administration (AuA) | £232 billion |
QuoteTotal Assets under administration (AuA) are £232 billion (excluding Wealth). |
| Annualised annuity payments | over £0.9 billion |
QuoteInsurance, Pensions and Investments (IP&I) supports over 10 million customers, with a number one ranking in Home Insurance new policy share, a number two ranking in UK defined contribution Workplace provision, and a top three position for Individual Annuities provision with annualised annuity payments of over £0.9 billion. |
| Open book AuA | £185 billion |
QuoteOpen book AuA of £185 billion (2023: £164 billion), with 13 per cent growth in the year. |
| Net AuA flows | £5.3 billion |
QuoteNet AuA flows of £5.3 billion, contributing to an increased stock of deferred profit. |
| Workplace pensions AuA | £108 billion |
QuoteThis included a significant contribution from the workplace pensions business, with a 9 per cent increase in regular contributions to pensions administered and £108 billion of AuA |
| Climate-aware investments | £25.9 billion |
QuoteClimate-aware investments increased by £4.2 billion in 2024, bringing overall investment to £25.9 billion, currently exceeding the target of £20 billion to £25 billion by the end of 2025 |
| Operating costs increase | 4 per cent |
QuoteOperating costs 4 per cent higher with cost efficiencies helping to partially offset inflationary pressures, business growth costs, ongoing strategic investment and the sector-wide Bank of England Levy. |
What changed vs FY2023
| Metric | FY2024 | FY2023 | Change |
|---|---|---|---|
| Increase in current tax liabilities | £975 million | £920 million | +£55m |
| Reduction in deferred tax asset | £275 million | £285 million | £10m |
| Risk-weighted assets | £73.8 billion | £219,130 million | — |
New this year
- Balance sheet encumbrance
- Executive pay fairness and competitiveness
- Customer lending and deposit growth
- Liquidity and funding management
- Group relief tax dispute with HMRC
- Recoverability of deferred tax assets
- Liquidity portfolio management
- Customer benefit calculator initiative
- Macroeconomic and sector scenario risk assessments
- Transition risk assessment on UK mortgage portfolio
Continuing
- Climate risk The emphasis has shifted from modelling climate risks across NGFS scenarios to acknowledging the limitations and uncertainties inherent in climate risk assessments.
- IFRS 8 operating segments The performance measure described has shifted from underlying profit before tax to net interest income for reportable segments.
Dropped since last year
- Conduct risk
- Capital management
- Credit risk and asset quality
- Leverage ratio framework
- Stress testing programme
- Sound risk management and operational resilience
- Insurance business and solvency regulation
- Change and execution risk
- Emerging and horizon risks
- Net zero transition
Themes
1 Balance sheet encumbrance
The Group manages balance sheet encumbrance, monitoring externally encumbered, unencumbered and central bank pre-positioned assets through GALCO and a defined risk appetite.
Evidence (6)
The Group Asset and Liability Committee (GALCO) monitors and manages total balance sheet encumbrance, including via a defined risk appetite.
At 31 December 2024, the Group had £35.1 billion (31 December 2023: £38.0 billion) of externally encumbered on-balance sheet assets with counterparties other than central banks.
The decrease in encumbered assets was primarily driven by redemptions across securitisations and covered bonds.
The Group also had £747.2 billion (31 December 2023: £704.5 billion) of unencumbered on-balance sheet assets, and £124.4 billion (31 December 2023: £139.0 billion) of pre-positioned and encumbered assets held with central banks; the decrease in the latter was primarily driven by amortisation to the underlying loan pools already pre-positioned at the Bank of England.
Primarily, the Group encumbers mortgages, unsecured lending, credit card receivables and car loans through the issuance programmes and tradable securities through securities financing activity.
The Group mainly pre-positions mortgage assets at central banks.
2 Climate risk
Climate risk assessments are limited by uncertainty in assumptions, data and models, and by restrictions on PD impacts and the most material hazards, so top-down approaches may not fully capture loss rates or insurance coverage shocks.
Evidence (5)
The Group defines climate risk as the risk from the impacts of climate change and the transition to net zero (‘inbound risk’), or a result of the Group’s response to tackling climate change and supporting the transition to net zero (‘outbound risk’).
The climate risk assessments above remain limited due to the degree of uncertainty underpinning key assumptions used, as well as the continuing developmental nature of the data, approach and models used in the quantification.
These include, but are not limited to, the analyses being restricted to PD impacts only; considering only the most material hazards for UK mortgages (flood and coastal erosion); client valuation impacts not incorporating climate transition plans; the physical risk modelling for corporates currently excluding broader components such as supply chain impacts, and more broadly the political landscape; future climate data enhancements and further model development.
Whilst this supports no judgemental adjustment to ECL being required, where a top-down approach has been used it may not fully capture the impact on loss rates emanating from being located in a high-risk area.
Similarly the current assessment excludes the potential affordability shocks or reduced insurance coverage that could occur due to possible changes to insurance policy initiatives in this area.
3 Macroeconomic and sector scenario risk assessments
The Group compares internal economic scenarios against NGFS external scenarios and isolates incremental climate impacts on key drivers to quantify potential ECL effects, with immaterial impacts for Retail and Commercial Banking.
Evidence (5)
Assessments were performed on the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS).
The potential incremental impact of climate factors on key economic drivers was isolated from the Phase V NGFS Delayed Transition scenario, which management judged the most plausible.
The incremental risk to ECL was then quantified by overlaying the specific climate impact of this scenario onto macroeconomic drivers within the Group’s base case and MES scenarios.
The results from the most material Retail portfolios, UK mortgages and consumer lending allowed management to conclude on an immaterial ECL impact for Retail of below £5 million (31 December 2023: below £5 million), and in Commercial Banking a separate climate assessment performed at sector level, resulted in an ECL impact of below £15 million (31 December 2023: below £15 million).
The Group’s MES downside and severe downside scenarios, together comprising a 40 per cent weighting in ECL calculations, are generally more severe than the most adverse NGFS scenario (‘Net Zero 2050’).
4 Transition risk assessment on UK mortgage portfolio
The Group extended its transition risk assessment from buy-to-let to Mainstream and Specialist residential portfolios, incorporating account-level affordability and valuation impacts and potential EPC regulation out to 2050, with estimated ECL impact less than £5 million.
Evidence (5)
The Group has enhanced its assessment of transition risk on the UK mortgage portfolio by extending the scope from buy-to-let (BTL) to also include Mainstream and Specialist Residential property portfolios.
The assessment is now also performed with an account level assessment of affordability and valuation impacts, with a more nuanced view of the potential of government to legislate a minimum EPC requirement.
Finally, the time period observed extends to 2050 with multiple transition points across multiple economic scenarios.
The provision impact was assessed by transforming the account level assessment of affordability and valuation impacts of each climate scenario to adjust inputs used in existing Probability of Default (PD) parameters.
As at 31 December 2024, the impact on ECL has been estimated to be less than £5 million (31 December 2023: less than £5 million) in BTL properties and less than £5 million (31 December 2023: not assessed) in Mainstream and Specialist portfolios.
5 IFRS 8 operating segments
Operating segments are determined by organisational and management structures, with the Group Executive Committee as chief operating decision-maker, using internal reporting to assess performance and allocate resources, with net interest income presented for reportable segments.
Evidence (5)
The Group Executive Committee (GEC) has been determined to be the chief operating decision-maker, as defined by IFRS 8 Operating Segments, for the Group.
The Group’s operating segments reflect its organisational and management structures.
The GEC reviews the Group’s internal reporting based around these segments in order to assess performance and allocate resources.
It considers interest income and expense on a net basis and consequently the total interest income and expense for all reportable segments is presented net.
The segments are differentiated by the type of products provided and by whether the customers are individuals or corporate entities.
6 Executive pay fairness and competitiveness
The Committee reviewed executive directors' pay, reversing the GCE's original salary discount and applying increases below the colleague pay budget, while benchmarking against UK peers.
Evidence (4)
Aligned with its principle of ensuring all colleagues are rewarded fairly, an important area of focus for the Committee this year has been reviewing the appropriateness of executive directors’ pay.
After careful consideration, including consultation with shareholders (see next section), the Committee decided, effective 1 January 2025, to reverse the impact of the discount applied to the GCE’s salary on appointment (13 per cent) and apply a 3 per cent annual increase effective 1 April 2025 to the salary of both executive directors; the latter is less than the 4.1 per cent pay budget which colleagues will benefit from under our two-year pay deal.
This included comparing the on-target total reward opportunity of the Group’s executive directors with peers, including the FTSE 30 and our main UK banking peers.
Changes in respect of the GCE improve the competitiveness of his total reward opportunity, but the package remains below the median of both our UK banking peer group and the FTSE 30.
7 Customer lending and deposit growth
Loans and advances grew by £10.3 billion and customer deposits by £11.3 billion, with growth in mortgages, unsecured lending, and term products.
Evidence (4)
Loans and advances to customers up £10.3 billion, including £6.1 billion growth in UK mortgages (net of securitisations of £1.9 billion), UK Retail unsecured loans up £2.2 billion due to organic growth and lower repayments following a securitisation in 2023, alongside £1.9 billion growth across credit cards and other Retail (driven by European lending)
Customer deposits up £11.3 billion, with inflows into limited withdrawal and fixed term products, partly offset by a £1.4 billion reduction in current account balances (significantly lower than the prior year, as expected)
Customer deposits of £482.7 billion significantly increased in the year by £11.3 billion.
Retail deposits were up £11.3 billion in the year driven by inflows to limited withdrawal and fixed term deposits, partly offset by a £1.4 billion reduction in current account balances.
8 Liquidity and funding management
The Group maintains a strong funding and liquidity position, with a loan to deposit ratio of 95% and LCR of 146%, while managing wholesale funding and central bank facilities.
Evidence (4)
The Group has maintained its strong funding and liquidity position with a loan to deposit ratio of 95 per cent as at 31 December 2024 (31 December 2023: 95 per cent).
The Group’s liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 146 per cent (based on a monthly simple average over the previous 12 months) as at 31 December 2024 (31 December 2023: 142 per cent) calculated on a Group consolidated basis based on the PRA rulebook.
The net stable funding ratio remains strong at 129 per cent (based on a quarterly simple average over the previous four quarters) as at 31 December 2024 (31 December 2023: 130 per cent).
During 2024, the Group accessed wholesale funding across a range of currencies and markets with term issuance volumes totalling £13.9 billion.
9 Group relief tax dispute with HMRC
The Group is disputing HMRC's denial of a group relief claim for losses from its former Irish banking subsidiary and intends to appeal the First Tier Tribunal decision.
Evidence (4)
The Group has an open matter in relation to a claim for group relief of losses incurred in its former Irish banking subsidiary, which ceased trading on 31 December 2010.
In January 2025, the First Tier Tribunal concluded in favour of HMRC.
Having reviewed the Tribunal’s conclusions and having taken appropriate advice, the Group intends to appeal the decision and does not consider this to be a case where an additional tax liability will ultimately fall due.
If the final determination of the matter by the judicial process is that HMRC’s position is correct, management believes that this would result in an increase in current tax liabilities of approximately £975 million (including interest) and a reduction in the Group’s deferred tax asset of approximately £275 million.
10 Recoverability of deferred tax assets
The Group assesses the recoverability of deferred tax assets relating to UK tax losses, considering restrictions on utilisation and the timing of recovery.
Evidence (4)
These restrictions in utilisation mean that the value of the deferred tax asset in respect of tax losses is only expected to be fully recovered by 2037 (2023: 2036) in the base case forecast.
It is expected in the base case that 85 per cent of the value will be recovered by 2033, when Bank of Scotland plc will have utilised all of its available tax losses.
Deferred tax assets of £143 million (2023: £160 million) have not been recognised in respect of £570 million of UK tax losses and other temporary differences which can only be used to offset future capital gains.
No deferred tax has been recognised in respect of foreign trade losses where it is not more likely than not that we will be able to utilise them in future periods.
11 Liquidity portfolio management
The Group maintains a portfolio of high-quality liquid assets, including LCR eligible assets, to meet cash and collateral outflows and regulatory requirements.
Evidence (4)
At 31 December 2024, the Group had £134.4 billion of highly liquid unencumbered LCR eligible assets, based on a monthly simple average over the previous 12 months post any liquidity haircuts (31 December 2023: £136.0 billion), of which £128.5 billion was LCR level 1 eligible (31 December 2023: £131.3 billion) and £5.9 billion was LCR level 2 eligible (31 December 2023: £4.7 billion).
These assets are available to meet cash and collateral outflows and regulatory requirements.
The Insurance business manages a separate liquidity portfolio to mitigate insurance liquidity risk.
The Group also has a significant amount of non-LCR eligible liquid assets which are eligible for use in a range of central bank or similar facilities.
12 Customer benefit calculator initiative
The bank introduced a Benefit Calculator to help eligible customers claim unclaimed benefits and grants.
Evidence (4)
According to Policy in Practice households across the UK are missing out on an estimated £23 billion in benefits each year.
Our new Benefit Calculator helps customers find out what benefits and grants they could be eligible for, giving a personalised, detailed view of the estimated amounts they may be entitled to, along with next steps on how to make a claim.
The calculator makes it easy and convenient for customers to understand if they qualify for support, including grants for home improvements and energy efficiency schemes.
Through this in-app feature, our ambition is to put at least £500 million in customers' pockets, remaining focused on supporting the growth of a resilient customer base.
Narrative
Lloyds FY2024 Annual Report: Growth in lending, climate risk limits, and tax disputes
The FY2024 Annual Report introduces themes such as balance sheet encumbrance, executive pay fairness, customer lending and deposit growth, liquidity and funding management, and a group relief tax dispute with HMRC. It also continues to assess climate risk but now emphasises limitations in assumptions, data and models, and shifts IFRS 8 segment reporting to net interest income presentation.
Compared with FY2023, the report drops themes including conduct risk, capital management, credit risk, leverage ratio, stress testing, operational resilience, insurance, change and execution risk, emerging risks, and net zero transition. Metrics show current tax liabilities increased by £55 million to £975 million, while the reduction in deferred tax asset was £10 million lower at £275 million.
- Loans and advances grew by £10.3 billion and customer deposits by £11.3 billion.
- Total costs were £186 million, with operating costs increasing 4 per cent.
- Underlying impairment was a £3 million credit and underlying impairment credit was £14 million.
- Risk-weighted assets were £73.8 billion.
- Recognised deferred tax asset was £104 million and unrecognised deferred tax asset was £143 million.
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